Welcome to Balkan Natural Adventure’s Privacy Policy. Your privacy is of paramount importance to us, and this policy outlines how we collect, use, protect, and disclose your information. This policy is designed in compliance with the European Union’s General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

About us

2. Information We Collect
We collect information to provide better services to our users. This includes:

Personal Data: This may include your name, email address, phone number, and payment information. We collect this data when you register, make a booking, or contact us.
Usage Data: This includes information about how you interact with our website, such as pages visited, time spent on pages, and other similar data.
Location Data: We may collect information about your location if you use our location-based services.
3. How We Use Your Information
We use the collected data for various purposes, including:

To provide and maintain our service
To notify you about changes to our services
To allow you to participate in interactive features of our service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our service
To detect, prevent and address technical issues
4. Sharing Your Data
We do not sell your personal data. We may share your data with:

Third-party service providers who perform services on our behalf.
Affiliates or business partners for business purposes or to offer you certain products, services, or promotions.
Law enforcement or other authorities if required by law.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information.

6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

7. Your Data Protection Rights
Under GDPR, you have certain rights including:

The right to access, update or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.
8. Cookies
We use cookies to enhance your experience, gather general visitor information, and track visits to our website.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [Your Contact Information].

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