Faq

Before joining an adventure trip, review the itinerary, difficulty level, duration, and any specific requirements. Make sure you have suitable clothing and equipment for the planned activities and conditions. If you have questions about preparation, contact our team before your departure.

The equipment you need depends on the destination and type of adventure. Comfortable outdoor clothing, appropriate footwear, a waterproof jacket, and a reusable water bottle are useful essentials for many outdoor activities. Check the recommendations for your specific trip to make sure you are properly prepared.

No. Insurance is not included, and travellers should arrange their own travel insurance before the trip. Luggage transfer and airport pickup are not included by default, but we can arrange them on request

Consider your interests, previous experience, fitness level, and the type of activities you enjoy. Review each trip’s itinerary and difficulty level before making your decision. If you are unsure which adventure is right for you, contact our team for guidance.

Weather conditions can sometimes affect outdoor activities and travel plans. Depending on the conditions and safety requirements, an itinerary or activity may need to change. Any rescheduling, cancellation, or alternative arrangements will be subject to the applicable booking conditions and guidance from our team.

Before joining a bicycle tour, check the route distance, terrain, duration, and difficulty level to make sure it suits your experience and fitness. Wear comfortable cycling clothing, bring water, and follow the preparation recommendations provided for your trip. Contact our team if you need more information before booking.

Bicycle and equipment arrangements may vary depending on the tour. Check the details of your selected trip to confirm whether a bicycle, helmet, and other essential equipment are provided or whether you need to bring your own. If this information is not listed, contact our team before booking.

The required fitness level depends on the route distance, elevation, terrain, and duration of the tour. Review the tour description and difficulty level before booking. Regular cycling practice can help you prepare, and our team can provide further guidance if you are unsure whether a particular route is suitable for you.